Zenfolio is a contemporary web service that is optimized for modern web browsers and is most compatible with up-to-date operating systems.
For the best user experience, it is recommended to access the site using current operating systems that are supported by the respective vendors and receive regular security updates, such as Mac OS/Mac Security, and PC/Windows.
Desktop:
macOS and Windows
Zenfolio officially supports the two most recent versions of your computer's available operating system. It is important to be aware that older devices may no longer be supported by their manufacturers, resulting in the discontinuation of operating system updates to align them with the latest operating systems. Consequently, these older devices running outdated operating systems may experience functionality issues as they are no longer being supported with updates by the developers.
Handheld devices:
iOS and Android
Zenfolio officially supports the two most recent versions of your device's available operating system. It is important to be aware that older devices may no longer be supported by their manufacturers, resulting in the discontinuation of operating system updates to align them with the latest operating systems. Consequently, these older devices running outdated operating systems may experience functionality issues as they are no longer being supported with updates by the developers.
Compatible Browsers:
The following web browsers can be utilized on the aforementioned operating systems with the latest compatible versions:
Microsoft Edge
Google Chrome
Mozilla Firefox
Safari on Mac OS
While other web browsers may be compatible, they have not undergone active testing and are not officially supported.
If you need to identify the browser and version you are currently using, please refer to this link.
In order for the site to be easily accessible and all Dashboard features to function correctly, it may be necessary to adjust the settings of the desktop/laptop web browser to their default configurations. Any settings that obstruct the writing or saving of browser cookies can lead to issues in using the site.
Furthermore, certain browser add-ons and extensions may cause conflicts with the Zenfolio service. It is recommended to disable any add-ons or extensions in use to determine if they are causing any interference.
Mobile Browsers
The mobile version of the website is compatible with the latest versions of the iOS and Android operating systems. It is important to note that older devices incapable of updating to the most recent operating systems may not be supported as the developer no longer provides updates for them.
For optimal viewing and accessibility of the mobile site, it is recommended to use the default mobile browser of the device, such as Safari on iOS and the default browsers on Android, similar to desktop/laptop browsers. The web browser settings should also be set to default. Any settings that obstruct the writing or saving of browser cookies can result in issues when using the website.
You can also access and manage the administrative functions of your Zenfolio account when using a mobile device. For more detailed guidance on using Zenfolio on mobile devices, please refer to the support article HERE.
Browsers on Other Devices
Although the website is compatible with most browsers, there may be certain devices with browsers that are unable to display Zenfolio websites. These devices include (but are not limited to) the default built-in web browsers found on:
- Roku
- Apple TV
- Tesla (car)
- LG (TV)
- Samsung (TV)
For optimal viewing experience, it is advised to access the site using a mainstream web browser on a Mac computer or Windows PC.