By default, all galleries that you create in your account will not allow any downloading of photos or videos that have been uploaded. However, if you do want to make your content downloadable, you can allow this within the Settings of the Gallery.
When allowing downloading in a Gallery, you can make all photos/videos downloadable or limit the number that someone can download from the Gallery. You can also choose whether the downloads are available to clients, guests, and/or all visitors.
In addition to choosing who can download, and how many photos/videos they can download, you can also choose what sizes will be available for multi-photo or single photo downloading.
Please note there are no additional fees or costs related to allowing this type of downloading within the Gallery Settings.
Photo Downloading
To edit the Photo Downloading settings of a Gallery, follow these steps:
- Go into the Galleries area
of your account, and select the Gallery you want to edit.
- Click on the Settings tab.
- Go to the Content section of the Settings.
- Toggle ON the switch for Free Downloads.
- Select the Photo Settings tab.
- If you would like to offer a full Gallery download, toggle ON the Gallery Download option.
- If you would like to offer single photo downloading, toggle ON the Single Photo Download option.
- If you would like to require the individual doing the downloading to agree to a Digital License, switch ON this option. For more information about Digital Licenses, see the support article HERE.
- To control more options like how many photos can be downloaded, who can download, and what resolutions can be downloaded click on Show Advanced Settings.
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Choose whether you want to allow downloading of all photos in the Gallery, or if you want to limit how many photos can be downloaded. You can also choose who will be able to download from the Gallery. If you choose to limit the number of photos that can be downloaded, this is only available for Clients and the option to allow downloading of individual photos will be disabled.
Note: You must have at least one Client or Guest set in the Access settings of the Gallery to limit how many photos can be downloaded.Setting downloads to a Specific Amount constitutes a limit imposed on each individual client, rather than an overarching limit for the entire gallery itself. - You will also choose what resolution(s) of photos will be available to download.
Video Downloading
Please note that the originally uploaded file of your video will not be stored within your account after uploading. Therefore, when allowing downloading, the largest option for downloading will be the largest display version of the video that Zenfolio generates for your videos.
To edit the Digital Download settings of a Gallery, follow these steps:
- Go into the Galleries area
- Click on the Settings tab.
- Go to the Content section of the Settings.
- Toggle ON the switch for Free Downloads.
- Select the Video Settings tab.
- If you would like to offer a full Gallery video download, toggle ON the Gallery Download option.
- If you would like to offer single video downloading, toggle ON the Single Video Download option.
- To control more options like how many videos can be downloaded, who can download, and what resolutions can be downloaded click on Show Advanced Settings.
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Choose whether you want to allow downloading of all videos in the Gallery, or if you want to limit how many videos can be downloaded. You can also choose who will be able to download from the Gallery. If you choose to limit the number of videos that can be downloaded, this is only available for Clients and the option to allow downloading of individual videos will be disabled.
Note: You must have at least one Client or Guest set in the Access settings of the Gallery to limit how many videos can be downloaded.Setting downloads to a Specific Amount constitutes a limit imposed on each individual client, rather than an overarching limit for the entire gallery itself. - Choose what resolution(s) of videos will be available to download.
Client Download Experience
Single File Download
When a visitor to a Gallery has access to and chooses to use the single file download option, the download of that individual item will begin immediately in their web browser, after selecting a location to download the file to.
Full Gallery Download
Upon requesting the download of a full Gallery, the system will compile the selected media and generate the appropriate download links which it will then send to the provided email address. When the client/visitor receives the notification email indicating that their downloads are ready, they may use the included download button to access their files.
| Note: If the total download size is large enough, the system may split the download into multiple zip files, which the client will need to download individually. This segmentation helps reduce the risk of connectivity issues during the download process, often caused by slower or intermittent connections, that could result in failure or file corruption. |
See this support article for more information about the Client download experience.