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For information about how to collect Sales Tax for your products and services sold through Zenfolio, please see the applicable information below:
Collecting Sales Tax in the US
Zenfolio will automatically calculate, collect, and remit Sales Tax for all applicable products based on the type of transaction (for example, physical or digital product or service) and the applicable state, county, city or other locality.
There is no need for you to take any action to collect sales tax from customers where Zenfolio collects and remits sales tax on your behalf. And you will not be able to choose not to have Zenfolio automatically collect sales tax.
For more information about how this may impact your business, and how you will need to handle tax reports, please contact a tax professional.
Stripe will charge a 2.9% fee on any sales tax charged on orders being placed.
Is Sales Tax collected on physical product sales?
If applicable to your State's tax laws, sales tax will be collected on products. If a State indicates that sales tax should not be collected on these types of products, no sales tax will be collected.
Is Sales Tax collected on BookMe service transactions?
If applicable to your State's tax laws, sales tax will be collected on services. If a State indicates that sales tax should not be collected on these types of products, no sales tax will be collected.
Is Sales Tax collected on Digital Download sales?
If applicable to your State's tax laws, sales tax will be collected digital download sales. If a State indicates that sales tax should not be collected on these types of products, no sales tax will be collected.
How much Sales Tax is collected?
The tax rate applied to a particular order will vary depending on State and local tax laws, based on location of seller and purchaser. Tax rates are updated regularly to ensure that the current tax rate is applied to orders.
What if my customer is purchasing on behalf of a Non-Profit or Tax Exempt Organization?
Even if your customers are tax exempt, you must still charge sales tax. A customer can be considered exempt from sales tax IF, and only if, they are tax exempt AND they are purchasing for an organization (example - a school purchasing senior photos to display at a graduation ceremony).
Sales tax charged on customer orders cannot be disabled for tax exempt or non-profit organizations. However, please contact our support team here, for further assistance, or use the chat icon in the bottom right-hand corner of your account pages (Monday-Thursday 6am-5pm Pacific Time).
When you contact our support team, please include:
- Order number of the order or orders that should be exempt from taxes
- Attach the proper tax exemption form
We will provide this information to our accounting team for further review and may be able to refund the sales tax on the purchase.
How is the collected Sales Tax remitted?
As a Marketplace Facilitator, Zenfolio is responsible for collecting and remitting any sales taxes that are paid by the customers of our photographers. The taxes are reported and remitted under Zenfolio's name, not you as the seller.
Am I required to report the collected Sales Tax to the government?
Because Zenfolio handles the reporting and remitting process on behalf of all of our photographers, there is no need for you to take any additional steps to guarantee the correct reporting and payment of sales taxes to the Department of Revenue.
You will only need to worry about filing the proper 1099 form for income tax. For those that have received at least $20,000 AND 200 (payout) transactions, a 1099 form will be provided to you.
How do I view how much Sales Tax has been collected and remitted?
You can view your account's sales Reports at any time by going to the Reports area of your account. The remitted tax is reported to the appropriate government agencies on a monthly or quarterly basis, according to the laws in each particular State.
For those in the US, keep in mind that all the collected sales tax is remitted automatically to the individual states on your behalf, by Zenfolio. For more information about how this may impact your business, and how or if you will need to handle tax reports, please contact a tax professional.
Is Sales Tax collected on my Zenfolio subscription?
Yes, Zenfolio does collect sales tax on yearly/monthly subscription payments based on each state's/region's regulations regarding SaaS (Software as a Service).
What if I am exempt from sales tax being charged on my subscription?
Sales tax charged on yearly/monthly subscription payments cannot currently be disabled for tax exempt statuses. If you find that you've been charged tax on your subscription, and you believe you should not be, please contact our support team here with your tax exemption form, for further assistance. Or use the chat icon in the bottom right-hand corner of your account pages (Monday-Thursday 6am-5pm Pacific Time).
When you contact our support team, please include:
- Attach the proper tax exemption form
Collecting Taxes in CA, UK, EU, AU, and other non-US countries
For those located outside of the US, Sales Tax is not collected automatically, and you will need to set up the proper tax information within your Zenfolio account to begin collecting taxes on orders and services sold through Zenfolio.
Stripe will charge a 2.9% fee on any sales tax charged on orders being placed.
Can taxes be collected on physical product and digital sales?
Yes, taxes can be set up to be collected for countries outside of the US. Please see below for more information on setting this up.
Please Note: These instructions are only applicable to those outside of the US.
- In your Zenfolio account, click on the
Selling icon on the left-hand side.
- Select the Taxes tab.
- Click on Add Tax Rate. If you already have tax rates added for a specific country, you can use the
pencil icon to edit that rate.
- Select the Country you want to add a Tax Rate for.
- Enter the Tax Rate amount, and select what type of products/services this rate will be applicable to. Selecting "Apply Tax on Services" will indicate you want to collect taxes on BookMe service bookings.
- If there is any other information that you're required to collect, like tax ID, you can add that as an open text field that will be presented to the customer at checkout. (optional)
- Click Save.
- Next, if there are any other regions, for this specific country, that you will need to collect tax in, you can use the Add a regional tax rate button to add that region.
Repeat step 3 for any other countries you want to collect tax in.
- Lastly, you will need to provide your personal tax information with your Tax Name and Tax Number. This information will be included on your invoices.
Once you set up the Tax information in your account, all future orders will collect tax, if applicable.
Excluding Canada, orders placed in the UK, EU, and AU/NZ will have the VAT or GST amount included in the total price the customer pays. After you've set up your Sales Tax through your account, an Incl. Tax column will be added to your Price Lists. This column will show how much tax (VAT or GST) will be added to the Selling Price, creating the total price the customer will see for that product.
For any questions regarding tax collection status, or tax reporting, please contact a tax professional that will be better suited to assist you with these concerns.
Can taxes be collected on BookMe service transactions?
Yes, taxes can be set up to be collected for countries outside of the US. Please see below for more information on setting this up.
Please Note: These instructions are only applicable to those outside of the US.
- In your Zenfolio account, click on the
Booking icon on the left-hand side.
- Select the Profile tab.
- Go to the Taxes section.
- Click on Add Tax Rate. If you already have tax rates added for a specific country, you can use the
- Select the Country you want to add a Tax Rate for.
- Enter the Tax Rate amount, and select what type of products/services this rate will be applicable to. If you've already set up tax rates for product sales, and selected "Apply Tax on Services" no further action is required to setup tax collection for BookMe in that country.
- If there is any other information that you're required to collect, like tax ID, you can add that as an open text field that will be presented to the customer at checkout. (optional)
- Click Save.
- Next, if there are any other regions, for this specific country, that you will need to collect tax in, you can use the Add a regional tax rate button to add that region.
Repeat step 3 for any other countries you want to collect tax in.
- Lastly, you will need to provide your personal tax information with your Tax Name and Tax Number. This information will be included on your invoices.
For any questions regarding tax collection status, or tax reporting, please contact a tax professional that will be better suited to assist you with these concerns.
How much Tax is collected?
The amount of tax collected on products or services sold is dependent on how you've set up the tax settings within your account.
What if my customer is purchasing on behalf of a Non-Profit or Tax Exempt Organization?
A customer can be considered exempt from sales tax IF, and only if, they are tax exempt AND they are purchasing for an organization (example - a school purchasing senior photos to display at a graduation ceremony).
Sales tax charged on customer orders cannot be disabled for tax exempt or non-profit organizations. However, please contact our support team here, for further assistance, or use the chat icon in the bottom right-hand corner of your account pages (Monday-Thursday 6am-5pm Pacific Time).
When you contact our support team, please include:
- Order number of the order or orders that should be exempt from taxes
- Attach the proper tax exemption form
We will provide this information to our accounting team for further review and may be able to refund the sales tax on the purchase.
How do I view how much Sales Tax has been collected and remitted?
You can view how much tax has been collected by viewing the Download Report button that is presented on your account's Taxes page.
For any questions regarding tax collection status, or tax reporting, please contact a tax professional that will be better suited to assist you with these concerns.
Are taxes collected on my Zenfolio subscription?
Yes, if applicable, Zenfolio does collect sales tax on yearly/monthly subscription payments based on each state's/region's regulations regarding SaaS (Software as a Service).
What if I am exempt from sales tax being charged on my subscription?
Sales tax charged on yearly/monthly subscription payments cannot currently be disabled for tax exempt statuses. If you find that you've been charged tax on your subscription, and you believe you should not be, please contact our support team here with your tax exemption form, for further assistance. Or use the chat icon in the bottom right-hand corner of your account pages (Monday-Thursday 6am-5pm Pacific Time).
When you contact our support team, please include:
- Attach the proper tax exemption form