Exclusive to PortfolioPlus and ProSuite subscribers.
Along with selling vendor fulfilled products and packages, you have the option to sell Digital downloads of your photos and videos to your clients as well!
In this process, you as the photographer are able to set the price for the digital download, as well as the parameters for the download (like resolution size of the downloadable item provided).
For digital download products, note that Zenfolio will do the following:
- Take the order and collect payment.
- Require customer to agree to Digital License agreement.
- Store downloadable files for 30 days. (orders can be extended by resetting the link)
- Enable customers to download purchased items.
- Send email notifications to all parties.
- Provide detailed reports of sales.
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Note: All orders requiring manual approval must be approved within 21 days. Orders that are not approved in 21 days will be cancelled and refunded automatically. |
Selling Digital Downloads - PHOTOS
To enable the purchase of digital downloads for your photos, please follow the steps outlined below:
- In your Zenfolio account, click on the
Selling icon, on the left-hand side.
- Go to the Price Lists tab.
- If you already have a Price List, locate that Price List and click Edit. If you do not have a Price List, or if you want to create a new one, click on the Create Price List button.
- In the Price List, click on Add Products.
- In the Add Products page that appears, choose Digital.
- If you want to make charge for each individual photo separately, choose the Single Photos tab. There will be a base cost of 0.09 per 'Single Photo' product sold.
- Choose which resolutions you want to offer for the Single Image Sizes.
- If you want to make the entire Gallery purchasable as one whole product, go to the All Photos tab. There will be a base cost of 0.99 per 'All Photos' product sold.
- Choose which resolutions you want to offer as a full Gallery download.
- Once you've selected the Digital Download options you want to offer, click Done.
- You'll then be able to review the products added to your Price List. At this time you can adjust the Selling Price if you want to make any adjustments.
- Then click on the Save button once everything is ready to begin being offered to clients.
If you have not already assigned the Price List to a Gallery, you'll need to do this first before the products will be available for clients to purchase with your photos. See this guide for more information about assigning a Price List to your Galleries.
For processing and delivery, digital download products have a base cost of 0.09 for single photo downloads and 0.99 for full gallery downloads.
Selling Digital Downloads - VIDEOS
To enable the purchase of digital downloads for your videos, please follow the steps outlined below:
- In your Zenfolio account, click on the
- Go to the Price Lists tab.
- If you already have a Price List, locate that Price List and click Edit. If you do not have a Price List, or if you want to create a new one, click on the Create Price List button.
- In the Price List, click on Add Products.
- In the Add Products page that appears, choose Digital.
- If you want to make charge for each individual photo separately, choose the Single Videos tab. There will be a base cost fee of 0.09 per 'Single Videos' product sold.
- Choose which resolutions you want to offer for the Single Videos Sizes.
- If you want to make the entire Gallery purchasable as one whole product, go to the All Videos tab. There will be a base cost fee of 0.99 per 'All Videos' product sold.
- Choose which resolutions you want to offer as a full Gallery All Video Sizes.
- Once you've selected the Digital Download options you want to offer, click Done.
- You'll then be able to review the products added to your Price List. At this time you can adjust the Selling Price if you want to make any adjustments.
- Then click on the Save button once everything is ready to begin being offered to clients.
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When selling videos for download, it may be necessary to restrict the amount of the video that a visitor or client can view while in the Gallery. You have the option to enable and modify the Video Preview to display only a brief clip of the video prior to purchase. For further details on managing your Video Preview, please refer to this support article HERE. |
If you have not already assigned the Price List to a Gallery, you'll need to do this first before the products will be available for clients to purchase with your photos and videos. See this guide for more information about assigning a Price List to your Galleries.
For processing and delivery, digital download products have a base cost of 0.09 for single photo/single video downloads and 0.99 for full gallery (all photos/all videos) downloads.
Extending The Digital Download
A client's Digital Download order will be available to download for 30 days after being created. If for any reason, you need to extend the order for the client you can go into the Digital Download order in your account's reports and rest the download.
To do this, within the order, click on the Reset Link option in the top right-hand area of the order information. Once doing this, you'll receive a confirmation letting you know the link is being reset and the client will be be able to download the order for another 30 days.
There is a commerce fee of 7% per order (calculated on the order sub-total, excluding tax and shipping) and an additional payment processing fee* (calculated on the order total, including tax and shipping). If a discount is applied to an order, the commerce fee will be calculated after the discount.
*The exact Payment Processing Fee differs based on form of payment and location of seller. There may also be a difference in the Payment Processing Fee if the client is deemed international. Click HERE for more information regarding the fees involved with selling.