Exclusive to PortfolioPlus and ProSuite subscribers.
When a client places an order through your Zenfolio website, your profit from that order is added to your Stripe or PayPal balance. Payment will be paid out within 3-5 business days, after the order has shipped, to the bank account or debit card associated with your Stripe or PayPal account.
Payments processed by Stripe will be paid out through Stripe. Payments processed by PayPal will be paid out through PayPal.
For more information about connecting a payment processor account to start accepting payments, see this guide. Once your account has been connected, and you've started selling products through your Zenfolio site, follow the steps below to check the status of your payouts and manage where payouts are being sent.
Managing Payouts in Stripe
- In your Zenfolio account, click on the
Selling icon, on the left-hand side.
- In Selling, click on the Settings tab.
- Then click on the Go To Stripe button. You may need to enter a confirmation code, if it has been a while since you've visited. If you have not already connected Stripe or PayPal to your Zenfolio account, click here to learn how.
In your Stripe account, the Overview tab will provide you some insight into your total earning and all the transactions that have been processed. On the left-hand side of the Overview page, you will see the payments that are pending payout availability, awaiting payout, and what completed payout.
You can click on the Transactions tab to see all payments received and all payouts that have been issued.
And the Tax Forms tab will allow you to keep your tax information up to date in the event that you qualify for the tax reporting threshold.
Managing Payouts in PayPal
- In your Zenfolio account, click on the
- In Selling, click on the Settings tab.
- Then click on the Go To PayPal button. If you have not already connected Stripe or PayPal to your Zenfolio account, click here to learn how.
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If a PayPal account is disconnected prior to a payout being processed fully, the payout will be delayed until the "automatic disbursement date" – generally occurring 28 days after the initial order was placed. Zenfolio is unable to manually process these payouts that have been disconnected and these payouts must wait until the full 28 days before the payout fully releases. |
Please be aware of the following fees and costs when selling products through Zenfolio: There is a commerce fee of 7% per order (calculated on the order sub-total, excluding tax and shipping) and a payment processing fee of 2.9%+0.30 when using Stripe* or 3.49%+0.49 when using PayPal (calculated on the order total, including tax and shipping). You keep the remaining profit, minus any product cost for either print production or digital product delivery.
*If an order is discounted during approval, after being placed, Stripe charges an additional fee on the discounted amount of 1% for USD transactions and 2.9% for non-USD transactions. This additional payment processing fee from Stripe will be seen on Stripes end of the reported payment.